Audi Service Station: Around-the-clock services
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Audi Service Station: Around-the-clock services

Posted in Audi On By Connor Clayton

Digitalisation meets service orientation: Audi Service is the first carmaker to use digital service stations in the retail sector.

  • Digital 24-hour service terminal with simple order and payment process
  • End-to-end service from drop-off to pickup
  • Also serves as digital car rental station
Digitalisation meets service orientation: Audi Service is the first carmaker to use digital service stations in the retail sector. Customers can conveniently drop off or pick up their vehicles and pay for servicing at any time, regardless of the dealership’s hours of operation. The station can also issue a replacement vehicle and process its return. Following a successful pilot at two Munich Audi dealerships, the premium brand is now rolling out 30 additional Service Stations to dealerships throughout Germany.

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