In light of recent news regarding Volkswagen and Audi diesel engines, VW Group UK have announced an action plan to contact every customer affected and resolve the issue for them. If you have a 1.2, 1.6 or 2.0 litre diesel Volkswagen, Volkswagen commercial vehicle or Audi it may need attention.

Check if you vehicle is affected

VW and Audi and developed a self-service website to check if your vehicle is affected. All you need to do is enter the VIN (Vehicle Identification Number) of your car into these websites for Volkswagen and Audi.

Frequently Asked Questions

Volkswagen and Audi have created these FAQs to help you. If you have any more questions, please contact Volkswagen or Audi directly.

My vehicle is affected. Do I need to take it to a workshop immediately?
No. All the vehicles concerned are safe from a technical standpoint and roadworthy.

My vehicle is affected. Can I still drive it?
Yes. All the vehicles concerned are safe from a technical standpoint and roadworthy.

My vehicle is affected. Who will contact me about the next steps?
Volkswagen will contact you as soon as possible to let you know about any measures.

My vehicle is affected. Will I incur any costs?
No. Volkswagen will cover the costs relating directly to the repair.

When will I be contacted with further information?
Volkswagen will contact you as soon as possible to let you know about any measures.

What exactly happened during dynometer runs?
The Californian Air Resources Board (CARB) and the Environmental Protection Agency (EPA), both of the USA, have come to the conclusion that software caused discrepancies in the values of oxides of nitrogen (NOx) during dynometer runs.

What kind of technical service measures will be taken?
We are working at full speed with our development departments to implement technical measures to eliminate these deviations and will inform you as soon as possible.

Which values deviate from the required values according to the authority’s findings?
According to CARB and the EPA, fault has been found on the cars they tested with discrepancies in the values of oxides of nitrogen (NOx).

Do all EU6 Diesel engines meet the legal requirements?
Yes, our EU6 Diesel engines meet the legal requirements and environmental standards according to the EC Directive No. 715/2007.

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