Treating Customers Fairly | Stable Vehicle Contracts
Stable
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Treating Customers Fairly

The Directors and Senior Management of Stable Vehicle Contracts LLP and Swansway Garages Ltd are committed to ensuring that the FCA principles of Treating Customers Fairly is applied in all areas of our business activities.

What this means for our customers:

All staff members are charged with the responsibility of implementing this culture

Where a need has been identified, suitable products will be offered to you

We will discuss Key Facts Policy Summaries for the products offered highlighting the significant exclusions as well as benefits

A clear price will be provided for products offered

Should you at any time be dissatisfied with the service we provide relative to the sale of a finance or insurance product your complaint will be handled at Senior Management level and in accordance with the guidelines and timescales laid down by the Financial Conduct Authority

Should any product query arise post-sale our sales team is committed to providing a satisfactory response. Please read our Complaints Procedure page for more information.

Swansway Garages Ltd is authorised by the Financial Conduct Authority. Register No 304920. 

Following these links to read more about our Privacy Policy and Website Terms & Conditions.

Vulnerable Customers

Stable Vehicle Contracts LLP and Swansway Garages Ltd are committed to treating every customer fairly which includes those who are vulnerable. As such all staff are required to complete mandatory training to ensure they can identify and assist vulnerable customers. Should you wish to know further information, please email d.moffatt@stablevehiclecontracts.co.uk

Stable Vehicle Contract Reviews

4.90 out of 5 from 910 Reviews

Andrew Murray 5 Stars

Brilliant as always! wouldn't go anywhere else, Ray hughes makes the whole process simple quick and easy! such a professional!

11 hours ago

Kevin Crudden 5 Stars

Made up with my new car. Ray answered all my questions straightaway and was very helpful Will definitely use again in the future.

1 day ago

David Mansfield 5 Stars

As a company we were unsure what to expect but Alex guided us and it was amazingly easy

4 days ago

Kevin Craig 5 Stars

Returning customer to Stable vehicle leasing, David Trulio is a credit to them and works hard to get you a good deal.

5 days ago

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4.90 out of 5 from 910 Reviews

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