Treating Customers Fairly | Stable Vehicle Contracts
Stable
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Treating Customers Fairly

The Directors and Senior Management of Stable Vehicle Contracts LLP and Swansway Garages Ltd are committed to ensuring that the FCA principles of Treating Customers Fairly is applied in all areas of our business activities.

What this means for our customers:

All staff members are charged with the responsibility of implementing this culture

Where a need has been identified, suitable products will be offered to you

We will discuss Key Facts Policy Summaries for the products offered highlighting the significant exclusions as well as benefits

A clear price will be provided for products offered

Should you at any time be dissatisfied with the service we provide relative to the sale of a finance or insurance product your complaint will be handled at Senior Management level and in accordance with the guidelines and timescales laid down by the Financial Conduct Authority

Should any product query arise post-sale our sales team is committed to providing a satisfactory response. Please read our Complaints Procedure page for more information.

Swansway Garages Ltd is authorised by the Financial Conduct Authority. Register No 304920. 

Following these links to read more about our Privacy Policy and Website Terms & Conditions.

Vulnerable Customers

Stable Vehicle Contracts LLP and Swansway Garages Ltd are committed to treating every customer fairly which includes those who are vulnerable. As such all staff are required to complete mandatory training to ensure they can identify and assist vulnerable customers. Should you wish to know further information, please email d.moffatt@stablevehiclecontracts.co.uk

Stable Vehicle Contract Reviews

4.90 out of 5 from 928 Reviews

Joanne Hartley 5 Stars

Ray contacted me to discuss my new vehicle and although we were struggling to get it in the correct price bracket we managed to get the car we wanted for a touch more than we wanted but. Delivery, finance etc was all done smoothly

4 days ago

Ciaran Devlin 5 Stars

Great service from Lee at Stable Vehicle. Prompt response and always honest about options and availability. Second time i have used Stable (and Lee) and would highly recommend.

5 days ago

peter woodhall 5 Stars

I ordered the VW Touareg through Lee at Stable Leasing as a factory order. The vehicle was delivered by Tom when expected on a transporter with 9 miles on the clock in immaculate condition. We found Tom to be extremely professional, helpful and friendly. On a professional level Lee at Stable has been fantastic. Regards Peter

2 weeks ago

Anonymous 5 Stars

Good helpful service

2 weeks ago

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