Treating Customers Fairly | Stable Vehicle Contracts
Stable
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Treating Customers Fairly

The Directors and Senior Management of Stable Vehicle Contracts LLP and Swansway Garages Ltd are committed to ensuring that the FCA principles of Treating Customers Fairly is applied in all areas of our business activities.

What this means for our customers:

All staff members are charged with the responsibility of implementing this culture

Where a need has been identified, suitable products will be offered to you

We will discuss Key Facts Policy Summaries for the products offered highlighting the significant exclusions as well as benefits

A clear price will be provided for products offered

Should you at any time be dissatisfied with the service we provide relative to the sale of a finance or insurance product your complaint will be handled at Senior Management level and in accordance with the guidelines and timescales laid down by the Financial Conduct Authority

Should any product query arise post-sale our sales team is committed to providing a satisfactory response. Please read our Complaints Procedure page for more information.

Swansway Garages Ltd is authorised by the Financial Conduct Authority. Register No 304920. 

Following these links to read more about our Privacy Policy and Website Terms & Conditions.

Vulnerable Customers

Stable Vehicle Contracts LLP and Swansway Garages Ltd are committed to treating every customer fairly which includes those who are vulnerable. As such all staff are required to complete mandatory training to ensure they can identify and assist vulnerable customers. Should you wish to know further information, please email d.moffatt@stablevehiclecontracts.co.uk

Stable Vehicle Contract Reviews

4.91 out of 5 from 1040 Reviews

John Edwards 5 Stars

Great service again from Alex at Stable, took delivery of my Golf R last week and its awesome!! Very pleased, recommended 👏

4 hours ago

Callum Hall 5 Stars

Very helpful in finding me a vehicle for the date I needed it. Definitely recommend using their services.

6 days ago

Anonymous 5 Stars

I have just taken delivery of my second car ordered through Stable Vehicle Contracts, and while both times circumstances beyond their control caused lengthy delays (WTLP, microchip shortage), Alex Clare made the whole process a pleasant experience. He answered all my questions swiftly and competently, and I feel that on both occasions I got a lot of value for my money. My new car was even taken hundreds of miles to Scotland in a closed lorry, so it arrived spotless and with only 11 miles on the clock. I would highly recommend Stable Vehicle Contracts and Alex Clare!

1 week ago

Anonymous 5 Stars

Peter was very good from the start, to all the way through to when my car arrived. All the paperwork was sent off straight away which made the whole process move very swiftly. Peter kept me updated or when the car would arrive. A very professional service from Stable Vehicle Contracts.

2 weeks ago

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Stable Reviews

4.91 out of 5 from 1040 Reviews

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