Treating Customers Fairly | Stable Vehicle Contracts
Stable
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Treating Customers Fairly

The Directors and Senior Management of Stable Vehicle Contracts LLP and Swansway Garages Ltd are committed to ensuring that the FCA principles of Treating Customers Fairly is applied in all areas of our business activities.

What this means for our customers:

All staff members are charged with the responsibility of implementing this culture

Where a need has been identified, suitable products will be offered to you

We will discuss Key Facts Policy Summaries for the products offered highlighting the significant exclusions as well as benefits

A clear price will be provided for products offered

Should you at any time be dissatisfied with the service we provide relative to the sale of a finance or insurance product your complaint will be handled at Senior Management level and in accordance with the guidelines and timescales laid down by the Financial Conduct Authority

Should any product query arise post-sale our sales team is committed to providing a satisfactory response. Please read our Complaints Procedure page for more information.

Swansway Garages Ltd is authorised by the Financial Conduct Authority. Register No 304920. 

Following these links to read more about our Privacy Policy and Website Terms & Conditions.

Vulnerable Customers

Stable Vehicle Contracts LLP and Swansway Garages Ltd are committed to treating every customer fairly which includes those who are vulnerable. As such all staff are required to complete mandatory training to ensure they can identify and assist vulnerable customers. Should you wish to know further information, please email d.moffatt@stablevehiclecontracts.co.uk

Stable Vehicle Contract Reviews

4.91 out of 5 from 972 Reviews

Mike Burns 5 Stars

This has been my 5th vehicle through SVC and they always deliver on service and value

1 day ago

Jordan Davies 5 Stars

From my first point of contact with Ray Hughes to finally receiving my car it's been top class from start to finish, easy communication easy to deal with and always helpful without being too pushy which is perfect for the way I do business.highly recommend stable and highly recommend Ray as a point of contact for the processof obtaining a new motor ...we have a fleet of vehicles amd will now switch over to stable when we can.

2 days ago

Chris Doyle 5 Stars

Fantastic service from David and Lyndsey at Stable for sorting me out my new VW Arteon so quick and easy, delivered in time for xmas.

1 week ago

Frank Camilleri 5 Stars

Ray Hughes was amazing . Always answered the phone when I needed information or to ask a question . Made my leasing procedure go through very smoothly and with ease .

1 week ago

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Stable Reviews

4.91 out of 5 from 972 Reviews

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